FAQs
What is supplied with the outdoor-mounted gas heating appliances?
All our Smart-Heat gas heating appliances come with wall-mount brackets. Ceiling poles, deflectors, and controllers can be purchased as additional accessories.
Can I install the built-in heater myself?
No, our Bromic Smart-Heat gas built-in heaters need to be installed by a licensed technician.
Do the outdoor gas heaters require an electrical supply?
Yes, these outdoor heaters have an electric ignition, which requires an electrical supply.
How can I control the outdoor heating appliance?
We recommend adding the Bromic On/Off controller and wireless remote, so the outdoor heating appliance can be turned off and on from the comfort of your home. Alternatively, the heating appliance can also be controlled via a standard wall switch.
Can I adjust the heat output on the outdoor gas heaters?
Our outdoor gas heaters are on/off only. If you’re looking for a dimmable option, then we would recommend our Bromic electric outdoor heaters, which allow for more precise control over the heat output.
Is the heating appliance supplied with a heat deflector?
No. Heat deflectors are available as an additional accessory.
Does the built-in outdoor heater come with a cover?
No, we do not offer cover for our built-in installed heaters as these present a fire-hazard as there is a risk the outdoor heater might get accidentally switched on with the cover on.
Can this outdoor heating appliance be connected to a smart home or building automation system?
Yes, the outdoor heating appliance can be connected to smart home and building technology, provided the system has been fitted with an RS232 port. For this, you require our On/Off Controller and our Bromic Smart-Heat Link RS232 plugin.
How many Platinum Gas built-in heaters do I need?
The number of Platinum gas built-in heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service.
Propane vs. natural gas: which is better?
The choice between natural gas and electric outdoor heating depends on your specific needs and accessibility to a fuel source. Not sure how to select which option is right for your space? View our Comparative Fuel Guide.
Do Platinum Gas heating appliances need ventilation?
The Bromic Platinum Gas heating appliance does require ventilation, as potentially harmful byproducts are released in the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.
Are Platinum Gas outdoor heaters weather-resistant?
Yes, the Bromic Platinum Collection of outdoor heaters is designed to be weather-resistant. Constructed from 304-grade stainless steel with a fully sealed heater body to protect internal elements, this outdoor ceramic heating appliance is IP certified for outdoor use, making it durable and reliable, even in various weather conditions. It is important to install these built-in heaters under coverings to protect from the elements and conduct regular maintenance for longevity of use.
Can I leave Platinum Gas heating appliances on all night?
While the Bromic Platinum Collection of heating appliances, including their Platinum Gas built-in ceramic heater for outside, are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum Gas heating appliances, including the ceramic heater for outside, when not in use, and following the installation manuals for safe operation and maintenance. Afraid you will forget? Check out Bromic’s control options for added peace of mind.
What are the clearance requirements for Platinum Gas built-in heaters?
Consult the product installation manuals for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.
